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Gastcommunicatie

Every guest, every channel, one inbox.

Mail, WhatsApp, Facebook, Instagram and messages from Booking.com and Airbnb come together in one inbox. You read and reply in your own language; the guest receives it in theirs.

Postvak met WhatsApp, mail en Booking.com-berichten
Messages · all channels
What it does

Everything you need, in one system.

01

One inbox

Mail, WhatsApp, Facebook, Instagram and channel messages in one place, with labels and templates.

02

WhatsApp on your own number

Confirmation at booking, a message just before arrival and a review request after departure.

03

Automatically translated

Read a German message in Dutch and reply in Dutch; the guest receives it in German.

04

Mail designer

Design your emails in your house style and preview them in light, dark, Outlook and Gmail.

05

Balie-assistent

An AI assistant that helps with booking, checkout, check-in and check-out and prepares a room change.

06

Schedule and filter

Schedule messages in advance and let AI pull customer questions from the rest of your mail.

In practice

The right message at the right time.

Around each stay, messages go out automatically: at booking, just before arrival and after departure. Always in the guest's language.

  • Self check-in-instructions before arrival.
  • Test email to yourself before you enable anything.
  • Reviewverzoek after departure via WhatsApp.
Automatische gastberichten rond een verblijf

Schedule a call

Half an hour, with your rooms and your channels. We respond within one business day.

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